COURTNEY DIXON

Senior Technical Portfolio Manager

A Place for Mom -- January '25 - Present

Senior strategic operations and delivery leader within Product & Technology, focused on aligning cross-functional initiatives and building operating systems that support scalable execution across data, product, and engineering teams.

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• Partner with Product, Engineering, and Data leadership to align priorities, manage cross-functional initiatives, and improve visibility into risks, dependencies, and progress

• Support quarterly planning and weekly execution tracking across 10–30 Product & Technology workstreams, improving visibility into priorities, risks, dependencies, and progress

• Develop dashboards, reporting cadences, and initiative tracking systems used by cross-functional stakeholders and executive leaders to improve prioritization, decision-making, and execution visibility

• Build scalable onboarding and documentation systems that improve consistency and accelerate ramp-up in a fast-changing Product & Technology environment

• Establish planning and communication cadences across Product, Engineering, Data, Marketing, Sales, and Finance to improve alignment on priorities, dependencies, and execution risks

• Design and implement a Data Governance Framework, along with intake, ad hoc request, and change management processes, to establish clearer documentation, accountability, and compliance standards

• Improve Jira and Confluence workflows to enhance visibility, consistency, and operational efficiency

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CHIEF OPERATING OFFICER

SRW, Boulder, CO -- August '23 - December '24

Led operational strategy and execution across a founder-led marketing agency, focusing on improving financial visibility, resource planning, workflow operations, and cross-functional alignment.

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• Built reporting frameworks to improve visibility into client performance, team utilization, and department profitability

• Created financial tracking and escalation processes across $6M in client revenue, improving visibility into outstanding payments, reimbursements, and complex client account issues

• Oversaw internal agency expenses and implemented tracking systems to strengthen cost control, forecasting, and planning

• Led implementation of project management systems across agency departments, improving workflow visibility and resource allocation

• Partnered daily with founders to align priorities and improve coordination across departments

• Introduced planning and operational structures that improved workload visibility, clarified priorities, and supported more sustainable execution across a 30+ person agency

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VP, DIRECTOR OF OPERATIONS

SRW, Boulder, CO -- April ‘22 - August '23

Promoted to VP after one year, leading operational strategy, resource optimization, and performance tracking across departments.

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• Led cross-department audits to improve resource utilization, workflow efficiency, and delivery consistency

• Built data-driven staffing and workload planning processes across 50+ person agency

• Implemented cost-saving initiatives and improved expense management

• Built reporting and analysis to improve leadership visibility into performance, staffing, and operational priorities

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DIRECTOR OF PROJECT MANAGEMENT 

SRW, Boulder, CO -- Nov ‘21 - April '22

Led project management operations across multiple clients and internal teams, ensuring consistent execution and operational efficiency.
 

• Standardized processes to improve accountability and workflow consistency

• Built planning and resource allocation frameworks to improve project delivery

• Managed $2M+ in client revenue across PR, Influencer, Paid Media, and Strategy

• Coordinated cross-functional teams to deliver integrated marketing programs

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SENIOR ACCOUNT MANAGER 

Human Design, LLC, Boulder, CO -- Nov ‘20 - Nov '21

Managed client relationships and project execution across a range of industries, overseeing budgets from $20K to $350K.
 

• Served as primary client contact, ensuring delivery against timelines and budgets

• Coordinated internal teams to manage project execution and client needs

• Identified opportunities for growth and mitigated project risks

• Developed and presented project plans, status updates, and performance reports

 

ASSOCIATE DIRECTOR, PROJECT MANAGER 

Crispin Porter + Bogusky, Boulder, CO  March ‘20 - Nov '20

Progressed through multiple project management roles at a global advertising agency, supporting large-scale marketing and production initiatives across cross-functional teams and high-profile clients.
 

• Led a team of project managers overseeing complex, multi-disciplinary initiatives from concept through delivery

• Partnered with executive and operations leadership to strengthen governance, workflows, and delivery processes

• Built reporting structures and operational frameworks that improved visibility, accountability, and delivery outcomes

• Promoted from Senior Project Manager based on leadership impact and operational performance

 

SENIOR PROJECT MANAGER

Crispin Porter + Bogusky, Boulder, CO -- Dec ‘15 - March '20

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DIGITAL CONTENT MANAGER  

Nickelodeon Events, Brand, and Pro-Social, Viacom -- June '14 - June '15​

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DIGITAL CONTENT MANAGER  

TeenNick & Nicktoons, Viacom -- Sept '13 - June '14

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DIGITAL PRODUCER

Watch What Happens Live!, Embassy Row -- Jan '12 - Sept '13

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ASSOCIATE DIGITAL PRODUCER

Bravo, NBC Universal -- Aug '08 - Jan '12

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EXECUTIVE PRODUCER 

Open Route Productions -- Aug '07 - Aug '08

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PAGE PROGRAM

NBC Universal -- Sept '06 - Sept '07​